Building AI Products and Saving Work Time with AI
I'm Ryan Zulham Ramadhani — Head of Product, and Informatics Engineering lecturer at Universitas Muhammadiyah Tangerang. I focus on building AI-driven digital products, and on using AI to save hours of working time.
Work With Me
AI Consulting
Strategic guidance on implementing LLMs, RAG architectures, and AI-driven automation for enterprise workflows.
- check_circle Architecture Review
- check_circle Proof of Concept
- check_circle Vendor Selection
Team Enablement
Coaching for your product and engineering teams — the rituals, roadmaps, and processes that make shipping repeatable.
- check_circle Team Scaling
- check_circle Product Roadmap
- check_circle Agile Processes
Student Thesis Mentoring
Guiding students through a final-year thesis that solves a real case — and doubles as the portfolio that opens doors at work.
- check_circle Real-Case Topics
- check_circle Research & Technical Guidance
- check_circle Work-Ready Portfolio
Products I've Shipped
Across customer engagement, logistics, F&B, and mobile — from the Lenna.AI platform I lead today back to the Android apps I shipped in 2018.
Omni Messaging
Lenna.AI · TodayOne agent inbox across WhatsApp, Telegram, LINE, Web Chat, and your own apps.
Chatbot Gen AI Studio
Lenna.AI · TodayBuild, train, and deploy generative AI chatbots grounded in your own knowledge base with RAG, running on leading LLM models.
Ticketing System
Lenna.AI · TodayTurn conversations into tracked, resolvable support tickets.
Social Listening
Lenna.AI · TodaySurface what customers are saying, and what it means for the business.
Email Broadcast & Campaign
Lenna.AI · TodayEmail broadcasts and personalised campaigns at scale, across every connected channel.
CRM Tele Sales
Lenna.AI for Sinarmas Land · TodayTele-sales CRM built on the Lenna platform, running the lead pipeline and call follow-ups for the sales team.
BonApp
Sepadan Mitra Teknologi · 2021 - 2023Order Management System and POS for a platform connecting diners with the best restaurants worldwide. Owned the product vision, the backlog, and the sprint cadence.
Transport Management System
Bizzy Indonesia · 2020 - 2021The logistics layer of the Bizzy Distribution Platform — requirements, feature backlog, and direction for the agile team.
Lenna Virtual Assistant
Lenna.AI · 2018Android app for everyday tasks: looking things up, buying phone credit, paying the internet bill.
BNI Call
Lenna.AI for BNI · 2018Android app for the BNI Contact Center, helping customers and non-customers find information about BNI products.
Career Journey
From a self-run network business and IT support, through Android engineering, to product leadership. Ordered by the year I joined — the two roles marked PARALLEL ran alongside the others.
Lenna.AI
Head of Product
Lenna.AI
Head of Product
Lead the product and engineering teams building an AI-powered Customer Engagement Platform — Omni Messaging, Chatbot Gen AI Studio, Ticketing, Social Listening, Email Broadcast, and CRM Tele Sales.
Lenna.AI
Senior Product Manager
Lenna.AI
Senior Product Manager
Returned to Lenna.AI after three years away, and moved up to Head of Product within a year.
FishLog
Technical Product Manager
FishLog
Technical Product Manager
A four-month technical product engagement in Bogor, working close to the engineering side of the roadmap.
Sepadan Mitra Teknologi
Product Owner — BonApp (F&B)
Sepadan Mitra Teknologi
Product Owner — BonApp (F&B)
Shaped the product vision for BonApp, a platform connecting diners with the best restaurants worldwide. Prioritised the backlog, ran the sprints, and kept developers, designers, and stakeholders pointed the same way.
Bizzy Indonesia
Product Owner (Logistics)
Bizzy Indonesia
Product Owner (Logistics)
Owned the Transport Management System team inside the Bizzy Distribution Platform — wrote the requirements, prioritised the feature backlog, and gave direction to the agile team.
Lenna.AI
Associate Product Manager
Lenna.AI
Associate Product Manager
First product role: managed Omni Messaging and Conversation Studio, built and prioritised the roadmap, and ran the development life cycle end to end.
Lenna.AI
Senior Android Developer
Lenna.AI
Senior Android Developer
Led the mobile team and shipped Android apps for both product and client work — the Lenna Virtual Assistant, and BNI Call for BNI's contact centre. Drove the team's move to Scrum.
NTT DATA
Android Developer
NTT DATA
Android Developer
Five months on Android — the last stop before joining Lenna.AI.
SML Technologies
Frontend Web → Android Developer, UI/UX Division
SML Technologies
Frontend Web → Android Developer, UI/UX Division
First software role. Started on ExtJS, HTML5 and Bootstrap, then moved to Android with Java and Firebase.
Universitas Muhammadiyah Tangerang
Lecturer, Informatics
Universitas Muhammadiyah Tangerang
Lecturer, Informatics
Eleven years teaching alongside the day job: Artificial Intelligence, Digital Systems, Information Systems, Basic Programming (Java & Python), and Human–Computer Interaction.
PT Malindo Feedmill Tbk
EDP Staff (Manufacturing)
PT Malindo Feedmill Tbk
EDP Staff (Manufacturing)
The first IT job: systems and network support, hardware and software troubleshooting, application roll-outs. Later became the case study for my published research on Knowledge Management Systems.
MININet
Owner
MININet
Owner
Where it all started — my own network business. Built the LAN, ran the billing system, and kept it alive for six years.
Expertise
A unique combination of tech, product, and education—rare to find in one person. The first three are my top skills on LinkedIn.
Education & Research
Master's Degree, Computer Science
Universitas Budi Luhur
2013 - 2015S.Kom, Informatics Engineering
Universitas Budi Luhur
2008 - 2012Publications
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Transformasi Digital Manajemen Gudang melalui Sistem Inbound-Outbound Berbasis Web dengan Pendekatan Agile Scrum
Jurnal Teknik · 15(2) · 121–131 · 2026
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Integrasi K-Means dan Random Forest untuk Rekomendasi Menu Makanan Bergizi (MBG) Berdasarkan Usia Penerima
MALCOM: Indonesian Journal of Machine Learning and Computer Science · 6(3) · 1106–1116 · 2026
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Perancangan Aplikasi Kehadiran Karyawan dan Pengajuan Cuti Berbasis Android di PT Pratama Abadi Industri
Jurnal Teknik · 14(1) · 2025
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Pengembangan Sistem Self Ordering Mimi Cakes and Cookies Berbasis Web dengan Metode Rapid Application Development (RAD)
Computer Science (CO-SCIENCE) · 4(2) · 141–150 · 2024
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Pengembangan Sistem Point of Sales Berbasis Web pada Apotik Klinik Bidan Ningsih
JIKA (Jurnal Informatika) · 7(4) · 397–404 · 2023
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Information System Search for Verses of the Qur'an Based on the Background of the Surah
Jurnal Teknik · 10(2) · 2021
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Rancang Bangun Aplikasi Pusat Informasi Sekolah dengan Penerapan Chatbot Menggunakan AIML Berbasis Android pada SMK Otomotif Al Husna Tangerang
JIKA (Jurnal Informatika) · 3(2) · 110–116 · 2019
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Rancang Bangun Aplikasi Jadwal Kajian Islam Berbasis Android pada Perusahaan SD Technologies
JIKA (Jurnal Informatika) · 2(2) · 2018
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Sistem Keamanan pada Pengiriman Data Informasi Dini Tsunami Berbasis Android pada Pihak Berwenang Secara Nasional
Jurnal IPTEKKOM · 18(1) · 15–34 · 2016
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Pengembangan Knowledge Management System Berbasis Web pada Perusahaan Manufaktur: Studi Kasus PT. Malindo Feedmill, Tbk
Seminar Nasional Riset Inovatif III · 408–420 · 2015
Certifications
- verified Dicoding — Belajar Membangun Aplikasi Android Native Bagian 1
- verified Duolingo English Test — Kefasihan Berbahasa Inggris